Customer services

• How many car parking spaces do we have?
• What are the nearest road links?
• Do you hire out mobility scooters and wheelchairs?
• What do I do if I lose my child?
• What are the major stores at Crown Wharf Shopping Park?
• Are there ever any jobs available?
• Where can I eat or drink?
• What baby changing facilities are there?
• Who do I contact about promotions at the park?
• I have lost something!

How many car parking spaces do we have?
We have over 650 car parking spaces which are operated on a pay and display system. You can also pay by phone, details of which are displayed on signs around the car park.

Tariff
You can park for the first hour for just £1, and £1.40 for up to 2 hours. A 2-3 hour stay is charged at £2, and 3-4 hours is charged at £3. if you are parking for up to 24 hours, this is charged at £8.

Charges payable from 6am every day, including Sunday. There is no charge from 6pm, but the gates will be locked from Midnight until 6am.

Please note that all vehicles entering and exiting the park, will have their registration number scanned by an Automatic Number Plate Recognition system. Any vehicle not displaying a valid ticket will be liable to a parking charge as displayed on the signage on site.

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Do you hire out mobility scooters and wheelchairs?
Currently we do not operate a Shopmobility scheme at Crown Wharf Shopping Park - although one does operate in the town centre.
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I have lost something!
If you have lost something while visiting Crown Wharf Shopping Park then please contact our Security team. Click here for contact details.

Please note that we will ask for proof of ownership to make sure we give property back to its rightful owner.
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